Milk turning warm while the freezer stays rock hard? That split is a clue. So is a fridge that runs nonstop, frost building on the back wall, or water pooling under the crisper drawer. We check airflow, defrost cycle, door seals, and the compressor's behavior before naming a cause. Underwood-Petersville families can walk us through the symptoms, or send the details through our quote form and we'll follow up.
Taking calls until 5:00 PM CT

We cover Underwood-Petersville and the 35617, 35630, 35631, 35632, 35633, 35634, 35645, and 35660 ZIPs, plus nearby Florence, East Florence, Sheffield, and Muscle Shoals.
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We start with your description, since sounds and timing narrow things fast. Then we measure compartment temperatures, inspect the evaporator for frost, test the fans, and check electrical components with meters. Guesswork replaces parts; testing replaces the right one.
Frost on the rear panel usually means the defrost cycle stopped working. Heater, thermostat, sensor, or board are the usual suspects. Left alone, the frost blocks airflow and the fresh food side warms up. Worth looking at soon.
Unplugging it and letting it thaw overnight often restores cooling for a while. That's useful information, not a fix. If cooling returns after a thaw, the defrost system is the culprit and it will fail again.
Depends on the failure. A relay, fan, gasket, or drain clog is usually a sensible repair on almost any age unit. Sealed-system damage on a very old fridge is a different conversation. We tell you which side you're on.
We are a short drive from Florence, so most visits here fit into the same route we already run. Call us and we will tell you the next open window.
Tell us what you hear, smell, or see. Grinding? Puddle? Blinking code? Small details narrow the list of likely causes before we ever pull the machine away from the wall.
A technician runs through a checklist: power, controls, sensors, motors, seals, drainage. We test instead of guessing, then walk you through the actual fault and your repair options.
Some faults are worth fixing today. Others mean the appliance is near the end. We tell you which is which, then complete the repair once you say go.
Ask these of anyone you let into your home — us included. Call and we'll answer all five before you book anything.
Describe the fault, approve the written quote, get it fixed. Starting takes about a minute.
Rather not call? Get a free quote →